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Pre-Order and Order Only Items

Please make note of whether the item you're ordering is a "Pre-order" or "Order only" product, these items are out of stock in store and not available for immediate supply, the restock estimation times will be noted with the products.

If you place an order for out of stock items, any stock we have in transit will be allocated to fill your order as soon as the delivery arrives or we will include stock when we next order with that supplier. If we're advised of any delays or out of stock issues from our suppliers, we will contact you as soon as we're made aware and you can decide how you'd like to proceed from there.

Pre-Order Items
These are products we generally carry in store and will often have ordered with the supplier, as soon as the stock arrives we will ship with our standard shipping estimate times or let you know the product is ready for your collection (for Click & Collect orders).

Order Only Items
Many of the brands we carry have a large selection of colours and specialty products that we don't necessarily carry in store, however we're happy to order these specifically for your purchase. Please select carefully as, because these are not pieces we carry instore, these items can not be returned for exchange or refund due to a change of mind.

Milly's Online Shopping Guarantee
Millys Kitchen is committed to deliver your order as quickly as possible or to deliver your order at the most appropriate time according to your special delivery instructions, please see our shipping page for approximate delivery times. At Milly's, your satisfaction is guaranteed. If for any reason you are not happy, we will gladly replace, exchange (subject to availability) or refund within 7 days of purchasing any goods returned un-used with the applicable packaging as supplied (excluding order only items).